A potential error in the digital owner's manual of the 2024-2025 Ford Transit Custom has been found, but the fix is easy.
Ford Australia has recalled 2246 examples of its 2024-2025 Ford Transit Custom van, citing a potential fault with the digital owner's manual.
The recall notice, lodged with the Department of Infrastructure, says: "The vehicle's digital owner's manual may contain incorrect information regarding the location of the child seat anchor point, airbags, seatbelts, and emergency assistance information.
"As a result, the user may not be able to locate the appropriate anchor point for attaching the child seat, seatbelts, and other information."
Ford says: "There is no safety hazard, and the defect will not affect the performance of the vehicle.
"The affected vehicles do not comply with Australian Design Rule (ADR) 34/02 - Child Restraint Anchorages and Child Restraint Anchor Fittings and Australian Design Rule (ADR) 04/00 – Seatbelts."
| Date of recall notice | 22 April 2026 |
| Make | Ford |
| Model | Transit Custom |
| Year | 2024 - 2025 |
| Vehicles affected | 2246 |
| VIN list | Click here to download the list of affected VINs |
| Contact link | Click here to contact the manufacturer |
A full list of vehicle identification numbers for the 2246 vehicles involved in the recall can be found here.
Ford advises owners of affected vehicles will be contacted by Ford in writing, requesting they contact their authorised dealer to update the owner’s manual, free of charge.
Owners can contact the Ford Customer Relationship Centre on 133 673. To have your vehicle checked, find your closest Ford dealership by clicking here.
